REVISED 2021-2022 Refund Policy - ONLY for In-Person Lessons

In all “regular circumstances," Sing Like A STAR requires four weeks written notice to withdraw a student from lessons. If notice is received on a lesson day, that week will not be included in the four-week notice period. ​ However, this last year has been nothing close to “regular” for any of us, so effective until December 31, 2021, if provincial restrictions change and we are unable to continue offering our lessons in person OR should a child need to stop participating in our lessons for COVID-19 related reasons, we will have many different options available for families to choose from, as described in our contingency plan (a link to read about this plan can be found below). If none of the options in our contingency plan are of interest to a particular family, we will be willing to provide a partial refund to that family, based on the number of classes remaining in the season at that time.



Cancellation Policy for both In-Person AND Online Lessons

Sing Like A STAR requires four weeks written notice to withdraw a student from lessons. This applies to both our group and private lessons. If notice is received on a lesson day, that week will not be included in the four week notice period. Credit card processing fees, equipment fess and music books or supplies (generally piano students only) are non-refundable. We appreciate your understanding that enforcing this strict cancellation policy is the only way we are able to budget, pay our coaches and continue to offer music lessons.



Missed Lessons Policy for both In-Person AND Online Lessons

Sing Like A STAR is not able to provide a refund or "make up" lesson for any lesson that a student is unable to attend, for any reason. If our coach is ill or unavailable, a substitute teacher may fill in, the lesson may be rescheduled or the price of that lesson will be refunded. We appreciate your understanding that enforcing this strict missed lessons policy is the only way we are able to offer private music lessons and still be able to pay our bills each month.



SIng LIke A STAR PolicieS

*updated on July 15, 2021

Contingency Plans

(September 2021 - June, 2022)

We do not anticipate any further restrictions, which would affect the lessons we offer in 2021. However, there will be several options for our families to choose from, if provincial restrictions were to change and we are unable to continue offering our in-person lessons in the coming months OR should a child need to stop participating due to Covid related reasons.

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Click HERE, to read more!

Web Registration form

When filling out our web registration form, families are also asked to read and agree to the following:

REVISED 2021-2022 Refund Policy - ONLY for In-Person Lessons

In all “regular circumstances," Sing Like A STAR requires four weeks written notice to withdraw a student from lessons. If notice is received on a lesson day, that week will not be included in the four-week notice period. ​ However, this last year has been nothing close to “regular” for any of us, so effective until December 31, 2021, if provincial restrictions change and we are unable to continue offering our lessons in person OR should a child need to stop participating in our lessons for COVID-19 related reasons, we will have many different options available for families to choose from, as described in our contingency plan (a link to read about this plan can be found below). If none of the options in our contingency plan are of interest to a particular family, we will be willing to provide a partial refund to that family, based on the number of classes remaining in the season at that time.



Cancellation Policy for both In-Person AND Online Lessons

Sing Like A STAR requires four weeks written notice to withdraw a student from lessons. This applies to both our group and private lessons. If notice is received on a lesson day, that week will not be included in the four week notice period. Credit card processing fees, equipment fess and music books or supplies (generally piano students only) are non-refundable. We appreciate your understanding that enforcing this strict cancellation policy is the only way we are able to budget, pay our coaches and continue to offer music lessons.



Missed Lessons Policy for both In-Person AND Online Lessons

Sing Like A STAR is not able to provide a refund or "make up" lesson for any lesson that a student is unable to attend, for any reason. If our coach is ill or unavailable, a substitute teacher may fill in, the lesson may be rescheduled or the price of that lesson will be refunded. We appreciate your understanding that enforcing this strict missed lessons policy is the only way we are able to offer private music lessons and still be able to pay our bills each month.



Questions or concerns?

If you have any questions or concerns about our policies, please don't hesitate to get in touch with us to discuss further!